Roxanne & Shane, founders & owners of Bare Feet Studios & Beachwalks.tv have been consulting and in the internet industry a lot longer than I have and I was fortunate enough to receive some vital coaching from both of them concerning Time, specifically relating to being a freelancer.

I physically met Roxanne Darling two years ago in November 2006, but I knew her already from the Yahoo Videoblogging Group. We had some great and important conversations and I knew she had her finger on the pulse of what was going on in this new “New Media” world I was diving into from my Corporate and Broadcast video background.

Rox & Shane did their own show, Beachwalks.tv, but what I didn’t know at the time was that they were also very, very, VERY busy with their consulting business where they have 12 years of experience working in internet technology, streaming media, audio & video podcasting, new media creation and consulting, content management systems, event production, and public speaking.

Fast Forward to March 2007, and I accompanied Rox to NYC’s BlogHerBiz ’07 conference. We were filming or attending discussions all day, which probably amounted to 6 or 8 hours, tops, before we shut the productions down and got ready to socialize for the rest of the evening.

When Rox turned her computer on, she said something about having 80 emails since she had last checked this morning. I remember laughing at that, thinking “ha ha, you have all this spam/bacn to get rid of, hahaha” To my shock & horror, I found out she had 80 actual legitimate BUSINESS emails, with more coming in.

At the time, I was probably only getting 30 emails a day… like, meaning in a 24-hour period… and those were mostly garbage. There was something about Rox’s email situation that told me to pay attention, because I was looking at my future. We headed to the socializing events with both of us knowing that by the time she returned from having a good time (and, less importantly, business networking at the same time), even MORE email would be stacking up…

Vaporware & Future Money

I became bored of the Broadcast/Corporate video world and found out about putting video on the internet/iPod from my good friend & colleague, Athina Krikeli one day when she showed me a commercial she created, one day after a session of Emmy Award judging.

Athina Krikeli & Bill Cammack

As soon as I watched Athina’s work and saw how clear it looked on this little box-thing, and how the stereo sound was perfect, my mind instantly expanded as I considered an entirely new form of self-expression.

It was suddenly clear to me that I didn’t have to put my work on television and watch it disappear. My news articles showing for an hour or two, then disappearing. My commercials playing until they rotated them out for the next big thing in the focus groups, never to be seen again. My segments disappearing forever once they cancelled Studio-Y or GameFace or changed the focus of a channel from Youth to Sports and then to Fashion. Suddenly, I had the opportunity to do good work, put it “on the air” and have it STAY THERE. Also, I was no longer restricted by local or even national broadcast limitations. People could watch my videos in France or Japan, anytime they wanted to and as many times as they wanted to! Amazing! :D

This is how I became involved in the world of vaporware & future money.

In the real world (IRL, in real life) budget comes before production. If you don’t have any money… you don’t get anything done. Period. If you have a little bit of money, you can get your job done poorly and slowly by someone that doesn’t really know what they’re doing. In the internet world, people come up with ideas and then try to figure out how cheaply they can make that idea a reality. This is because (which I didn’t realize for a loooooong time) we’re living in a “startup culture”. Everybody’s always working. It’s never enough. You don’t get paid NOW, you get paid when your company gets funded and eventually gets bought. It’s all about the bottom line, because everyone’s scrambling for funds and then scrambling to prove that they deserve ANOTHER round of funding. Meanwhile, everybody knows this is all “future money” and could collapse at any time, so every dime needs to be accounted for in terms of ROI.

That’s all well and good, except a) like I’ve been saying for two years already (“Monetizing Digital Video” February, 2007), there’s no revenue stream for monetizing internet video because you can’t prove demographics, and b) video, as far as internet communications are concerned, is only ONE of SEVERAL formats in which you can get your point across. You can use SMS, email, RSS subscriptions, text blogging, audio recordings, static websites… If you want to put something on television, there’s only one way to do it. You HAVE TO make a video. On the net, the question is “Why should I spend the money to make a video when I could just type some words and get the same number of hits to show to my advertisers?”.

This is why professionals avoid web video. There’s normally no budget at all, and if there is, it’s whatever allowance was afforded that group by a sponsor or they’re hoping to make their money back via CPM (= impossible). Of course, there’s money in doing Corporate Video that just happens to be on the internet, or, at least, inTRAnet, but that’s the same-old same-old for me *yawn* and I wanted to pioneer something like JetSetShow or SomethingToBeDesired.

So basically, instead of having an actual REASON to do videos which would cause them to have an actual BUDGET to do videos, you have a lot of people and groups that know that internet video is hot and only getting more and more popular, and they want to be involved, but they really have ZERO idea of what they’re doing because it’s only another business concept to them. They’re not actual artists. They’re not actually media makers. They have no idea AT ALL about what it takes to bring a project from concept to completion. This would seem to be a good thing, but it isn’t hahaha.

Handout-Based Environment

This combination of lack of funding, lack of ROI on video projects and this “We’re all trying to make it with a startup” mentality has created this weird, handout-based environment. I was introduced to a woman at a party (so what’s new about THAT? ;) haha) and literally RIGHT AFTER she was told what I do, she goes “Oh… if you have some free time, blah blah my project!” I don’t remember her exact wording, because I go to networking events to hang out with my friends, not to field sporadic questions & comments about business in the middle of the night when I obviously have a drink in my hand and I’m tryin’na chat with the ladies.

Chrissie, Leora, Flo & Bill

So anyway… I exchanged contact information with her… Meaning that I took her business card and told her to Google “Bill”… I sent her an email the next day, and her response had nothing about budgeting in it. ????

That’s when I accessed my visual/audio memory to try to figure out EXACTLY what she had said to me. I believe she had said “If you have free time, maybe you can help me with my project!”. I’m assuming the operative word was “help”, which, to me, implies “I can’t do this, so I need someone to help me”, as in “My car isn’t running. I need someone to help me fix it”, which would be the MECHANIC, who is going to BILL YOU for the time he spent working on your car and the materials he utilized in the process. It was clear from her correspondence that she meant “do it for free”.

I had another situation where I had just come from a REAL job out of town and I went to a party. At the time of my arrival, I had nothing planned for the entire rest of the week. A friend of mine asked me, in the course of conversation “What are you doing tomorrow?” to which I replied “nothing”, which meant to me “Nobody’s offered me my day rate to do anything tomorrow other than EXACTLY. WHAT. *I*. WANT. TO. DO, so I might do ANYTHING or NOTHING AT ALL tomorrow, and that’s the way I like it”. His response to finding out that I had nothing to do the next day was “Oh.. I’m doing blah blah event tomorrow. Could you come to the event and film it? :) ” After I finished sipping my brew, I said something to the effect of “Nah”. He looked incredibly perplexed by my answer… Almost as perplexed as this guy.

I attempted to explain the situation to him by saying “I just worked three days in a row. I’m not doing [jack] tomorrow”. Of course, this only confused him EVEN MORE because of this startup mentality that we all have of “everybody’s always working” and “everybody’s always scraping to get out of the barrel” and “if you’re not working on something that makes you money, you may as well spend YOUR time on something that improves MY life”. I’m not saying that’s what HE was thinking. It’s pervasive. Every time I ask someone what’s new or how they’re doing, I get some kind of report about their business endeavors. Meanwhile, people are hiding “Significant Others” left and right and either don’t want to talk about them AT ALL or will bring them up while specifically avoiding saying even their FIRST names!…. “the person I’m seeing, blah blah blah”.

It’s not just individuals either. Companies… Like actual well-known companies that have tens if not hundreds of employees that are all drawing salaries… want handouts. The reason they need guidance is that they JUST found out what I knew in 2006 and people like Jay Dedman & Kenyatta Cheese knew in 2004 if not earlier, that internet video is the wave of the future.

Because nobody seemed to notice this while we’ve all been putting hundreds and hundreds of episodes on the net for years already and handing out entirely free information that entire time to the entire world in the Yahoo Videoblogging Group, NOW, companies are scrambling to try to get on the bandwagon and nobody that they’ve already hired knows what they’re doing AT. ALL.

So it took me a LONG TIME to figure out what was really going on in the space, because I didn’t imagine it was going to take them this long to figure out how to monetize digital video to the degree that they could afford to pay professionals to handle the business. In the meantime, I watched my daily email count rise and rise towards Rox’s level and I stopped using my phone entirely. I literally did. not. have. the. time. to. waste. listening to the long-version of what people wanted from me. Put it in an email and I’ll get to it when & if I get to it.

Time

Rox & Bill

At some time during this period, I ended up speaking with Rox & Shane individually about TIME, because I knew that they had already been living the life I was now living for years. I needed AT LEAST a starting point or some kind of foundation that I could build my own concept of TIME on.

People with staff jobs have it easy. :) You go to work when they tell you to. You come home when they tell you to. You go back to work when they tell you to. You get a check every other week.

Freelancers in the real world have it easy. Here’s my rate. You can afford it or you can’t. You have my money or you don’t.

Freelancers in an handout-based society have to work with the lowball budgets presented to them or pass on the project entirely (as not worth spending the time to even THINK about) while constantly fielding ?deflecting? ?deleting? all kinds of RFCs (hahaha I made a funny! hahaha Requests For Charity! hahaha) from acquaintances AND NON-ACQUAINTANCES!

Just 11 days ago, on January 01, 2009, my ideas about TIME completely solidified for me, and that’s what this series of posts is going to be about. How do you efficiently organize your time so that you can do the REAL work, do what YOU want and/or need to do, accommodate lowballers and hand out charity all at the same time? :D

~Bill Cammack, January 12, 2009

Continued in “Time, Part 02″

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Tyme White linked me to Caroline McCarthy’s article where she interviewed Lindsay Campbell. I found this exchange particularly interesting:

McCarthy: The “girl in front of a camera, talking about stuff” has almost become a Web cliché by now. How do you hope that Moblogic will be different?

Campbell: One of the things that we’d like to move beyond is just being a Web talking head, like a Web counterpart to the TV talking heads. So a lot of the talking on the show is going to be done by people that we meet all over the country, and eventually hopefully in other countries, about the topics that we’re talking about. I’m not an expert, I’m just expert at talking to people, and that’s how the stories are going to get formed.

I found it cool that Caroline brought up what I affectionately call “the formula”, since it’s been my experience that everybody knows it’s going on, but nobody wants to discuss it.

“The Formula” for internet shows is that no matter how your content is aggregated, researched or scripted, make sure you have an attractive female in front of the camera to “talk about stuff”. That’s pretty much it. :D The obvious problem here is that it’s very tough (if not impossible) to tell who’s tuning in to hear about the content, and who’s tuning in to “check out the chick”.

Does it matter why they tuned in? No. Views are views. Sponsors and advertisers want to know how many times their ad is going to be shown. Revenue Sharing is based on hits, not “reasons why”. Also, I’m not knocking utilizing Eye Candy (EC) to draw attention to a show or product or get guys to concentrate on the screen long enough for your message to get across. :D It’s the same thing as having “booth babes” at conventions or car shows.

Or, is it?……..

I think it’s very important to note what percentage of your show’s props are due to content vs the looks and hopefully TALENT of the EC. There are several flavors of EC:

1) Entirely Talentless = Just looks
2) Knows how to read the teleprompter, but not theatrically
3) Enthusiastic and personable, but not knowledgeable
4) Researched and wrote her own material
5) Actually lives what she’s presenting about, obviously knowledgeable and speaking from a first-hand, in-the-trenches perspective.

I suppose flavors 4 and 5 might not qualify for EC, because you’re not “dressing up the show” by having her speak. She’s not a front. She’s the actual show. If you ran into her in person, she could intelligently engage you in conversation about facts that didn’t come up on the show or tangents she didn’t explore. However, for the purpose of this discussion, I’d like to include all the flavors as we consider how dependent your show is on the EC.

So… Let’s think about what happens when “The Face Of The Show” leaves the show…..

Let’s say you’re doing a show with an ECfl5. Actually, there wouldn’t be much for you to do except tell her when the camera’s on. :D She knows the material, she’s prepared what she wants to say, and really all you’re doing (if she needs you for anything at all instead of producing her own show completely independently) is helping HER to bring her vision to the masses. There is no “leaving the show”, because she IS the show. If she makes another show, it’ll be the exact same thing, with a new name, and without YOU connected to it. :)

ECfl4 is pretty much the same thing, except it’s likely that the research she’s doing doesn’t make her AS unique as an ECfl5, though she’s still extremely important for the show to have the same style and delivery. If she leaves the show, not just the look of the show changes, but you’ve lost the ability to write the shows in the same way that you did when you were building your audience. Also, if she joins another team or makes a similar show on her own, she automatically transfers the style of your show to hers. You can get another researcher, but if your viewers don’t appreciate her looks AND her new style, that might be all she wrote.

ECfl3 is a pretty good combination for both sides in a show break-up. :) Guys love to watch her talk. She’s fun and interesting. She’s someone that they would love to actually meet in person at a conference. Perfect. :D At the same time, since she’s not the writer or researcher on the project, none of the infrastructure disappears if she leaves. She’s “acting” what you tell her to act, so that’s what she’ll do on her new show. There are mannerisms that she’ll bring to the new venture that come from working with you or your team, but for you, transitioning to new on-air talent is seamless. She’s basically an informed spokesperson. The information doesn’t leave with her, and next week… (well… whenever you get new EC hahaha) the show goes on as planned.

ECfl2 is pretty much dime-a-dozen. Imagine the reading skills of a used car salesman in a late-night low-budget television commercial. “This. Is. Not. A. Lemon… Believe. You. Me….. I. Gah.Rohn.TEE. Ya. That.” In this case, you might be better off taking your chances and using an actual guy. :D … Or, at least a less-attractive female that can actually deliver the lines well and make your show look intelligent.

The problem here is in comparison to the better flavors. ECfl3 is like having a conversation with a friend. ECfl4&5 are like hearing a technical conversation… Like last year at BlogHerBiz ’07 when Lisa Stone moderated a panel which included Google’s VP of Search Products and User Experience, Marissa Mayer:

Also, that’s the fault of the producer or whomever’s in charge of the production. If there’s a bad read, have the talent DO.IT.OVER! :/

Which brings us to ECfl1, hehehe… This is when the producer says “I don’t care WHAT you people think! I know she can’t act and I know she can’t read, but she looks good, so I’m going to get hits and that’s all that matters”. Content-wise, these could actually be silent videos, or at least without her talking, because nobody’s listening anyway. It’s kind of a cycle… Since the EC has no mental connection to the material (if you bothered to write any material in the first place) the people who find out about your show and continue to watch it are tuning in to see how the EC looks this week. Because of this, if she leaves the show, your ratings leave with her because the EC *IS* the show, so you’re kaput.

So… Interestingly enough, if you’re a show producer, “middle of the road” is the way to go. If she knows too much, your show suffers when she leaves because she removes the infrastructure. If she comes off as a dolt or a simpleton, your show suffers when she leaves because NOW you have to survive off of the merit of your content….. Content which you disrespected in the first place by not selecting the right woman to represent your project from the giddyap.

And now, in the spirit of EC, I gratuitously embed pictures of Caroline McCarthy and Stephanie Frasco so people will click on my article! :D

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When I was hanging out with Rox (Darling, from beachwalks.tv and barefeetstudios.com) @ BlogHerBiz ’07 back in March, something striking [at least to me] occurred. We did the conference thing and hung out for a few hours, and when she checked her in-box, she had *80* new emails…. EIGHTY!!!

I remember being surprised by two things. The first thing was that she had so many new emails in the span of probably four hours. The second was that….. she wasn’t surprised by this at all. She looked at her computer screen like “… here we go again…”… like this was something ‘regular’.

At the time, I was probably getting 15 emails tops in an entire day. 80 would have meant I didn’t check my email for an entire WEEK! :D … and that’s INCLUDING spam and bacn.

I remember considering the amount of TIME it would take her to go through all of those emails, particularly the relevant ones. I also thought about how more emails would be coming in during the time she was spending answering the 80 emails currently awaiting some form of action. She also DIDN’T start dealing with her email at that point, so I considered how much more would be built up until she allocated time and mental energy to her process. Months later, I watched an MSNBC video where Andrew Baron from Rocketboom actually DELETED all of his backed-up email! :O [video link].

The ‘problem’ isn’t actually email… it’s TIME as well as energy. There’s only so much time in a day. Some of that time has to be allocated to new things, other time to current thing and still other time to clearing your desk or archiving old things. On top of that, there’s a familiarity of process that’s actually repulsive when it comes to doing several of the same kind of project simultaneously. For instance… Many editors that I know don’t WATCH television. :) We MAKE television all day, so when we’re done with that, we want to do something different with our free time.

I think it’s especially important for freelancers to pay attention to these time and energy costs. It’s easy to overextend yourself if you don’t account for the ‘personal expenses’ of coming down from one project and getting in gear to do another one. It’s not necessarily easier on staffers either, depending on what you agreed to accomplish before leaving each day. A 9-5 could easily become a 9-7 or 9-9 depending on how many duplicate videos you need to create for packaging purposes or backup or delivery to different locations.

Looking back at my own archives, I realize that I lost control of my ‘personal expenses’ back in the beginning of July, two months ago. Ever since then, there hasn’t been enough TIME in each day to accomplish what I need to. Just the fact that I can take the time to think up, write and then post this blog is a testament to my regaining a handle on something that I wasn’t aware I could lose a handle on. :)

Probably back in June, I agreed to do a choreography video for my friend Violeta Galagarza, Founder of KR3Ts Dance Company, based in East Harlem, NYC. At the time, I ‘saw’ very clearly how I was going to get it done, and how long it was going to take me. Right after that, I accepted new client work, started editing a popular internet show, participated in a live internet show that required preparation, contributed a segment to a third internet show, thought up and created a video blog and accompanying social site, traveled out of state a couple of times and edited a cooking DVD. Priorities stacked up, and I have to apologize to Violeta for taking so long, but I literally have not had a block of time where I could get out of the mindset of mentally ‘living in’ my client work or other projects to ‘live in’ her project long enough to get ‘er done.

I realize I’m still too close to this phenomenon to succinctly explain it. :)

My advice is… If you’re in a profession where you need to FEEL the work in order to be good at it, such as video editing, pay close attention to the ‘emotional’ toll that it takes on your system. You end up paying that toll in TIME. People will not understand this, so you have to manage it on your own.

Same thing with email or any other time-consuming process. Nobody’s PAYING YOU to reply to their emails, but they still expect responses. The time you spend answering emails is the time you’re NOT spending clearing your obligations from your virtual desk. It’s time you’re NOT spending working on your own projects or doing what YOU want to do. It’s time you’re NOT spending thinking progressively about something you’d like to accomplish in the future. It’s time you’re NOT spending learning new technology that someone created or exploring a new social site. It’s time you’re NOT spending watching video blogs to check out new techniques or just enjoy what your friends are doing this week.

I understood the look on Rox’s face when she saw how many unread emails she had accumulated in the span of a few hours, but I couldn’t empathize with her. I most certainly do, NOW! I’m going to knock this choreography video out and make sure I don’t lose track of my ‘personal expenses’ ever again! :D

Bill Cammack • New York City • Freelance Video Editor • alum.mit.edu/www/billcammack